This detailed guide outlines the essential steps to register and manage a merchant account on SendPhotoProof, ensuring a seamless experience in handling deliveries, tracking shipments, and managing delivery personnel.

Step 1: Registering Your Merchant Account
To get started, visit [ sendphotoproof.com]( https://sendphotoproof.com) and select a pricing plan that suits your business needs. This initial step is crucial for accessing the platform’s features and functionality.
Step 2: Creating a Branch File
After registration, specify the shipping location by creating a branch file. This step is important for organizing your deliveries based on geographic areas.
Step 3: Setting Up the Merchant File
Define your company as the sender of the goods. This information will be used in all transactions and communications with customers.
Step 4: Creating a Delivery Personnel File
Input details for each deliverer. This includes providing a unique ID and password for app access, which ensures that only authorized personnel can manage deliveries through the platform.
Step 5: Establishing a Parcel File
1. Set Up Delivery Categories: Define the weight and size categories for your parcels. This classification helps in sorting and managing different types of deliveries.
2. Select Relevant Values: Choose the specific parameters related to the parcel, ensuring accurate tracking and management.
3. Finalize Parcel File Creation: Once all details are set, finalize the parcel file to make it ready for processing.
Step 6: Updating Parcel Status
To keep track of your deliveries, click on "UPDATE Parcel STATUS" and select "Received at Warehouse." Don’t forget to click "Save" to keep your records accurate. Assign the parcel to a driver and save this information as well.
Status Updates
Use the same button to manage status updates for cancellations or rescheduling, allowing for flexibility in your delivery operations.
Step 7: Utilizing the Delivery Personnel App
1. Download the App: Access the app via the SendPhotoProof website, Apple Store, or Google Play Store.
2. Log In: Enter the unique ID and password you created for your delivery personnel.
3. Activate Tracking: Check the box in the app to enable location access, helping you monitor deliveries in real time.
Step 8: Capturing Delivery Proof
Use the "Change Status" feature within the app to capture customer signatures and photo proof of delivery. These details automatically populate in the parcel file, ensuring you have a complete record of each transaction.
Step 9: Live Tracking Deliveries
Access driver locations through the "Deliveryman" page by clicking "Map show." For detailed tracking reports, select "Report" > "Delivery Man," and enter the necessary personnel and delivery date.


Comprehensive Delivery Documentation
The delivery documentation consists of a photograph that includes embedded information such as the address where the photo was taken, as well as the date and time of the delivery. This photograph also features the signature of the recipient, confirming that the goods were received. Together, these elements provide authentic and unambiguous proof of delivery.
Additionally, live tracking data is available in an Excel spreadsheet. This spreadsheet records the location, timestamps, longitudes, and latitudes of the driver/package every two minutes during the journey. This information spans from the moment the driver logs into the app until the photograph is taken and sent to the account owner.





Additional Resources
For further functionalities and tips on maximizing the use of SendPhotoProof, visit the "how-it-works" section on the website. This resource provides insights into advanced features that can enhance your delivery management process.
By following these steps, you can effectively set up and manage your merchant account, ensuring efficient operations and exceptional service delivery.